usbfork Service Packages
Beyond one-off projects, we build long-term partnerships. These packages are designed as a starting point to deliver clear, measurable results for your business. Let's work together to build a solution that drives growth, efficiency, and a significant return on your investment.
SaaS Platform Integration
Success Case: We connected a client's HubSpot CRM with Xero, automating invoice creation and saving their team 10+ hours per week.
Included:
- Integration between 2-3 SaaS tools
- Data flow diagram
- Configured automation workflows
- Testing documentation
- User guide
Not included:
- SaaS subscription fees
- Custom software development
- More than 3 tool connections
- Historical data migration
Web Page Migration
Example: We securely migrate your existing website to a faster, more reliable server with zero downtime.
Included:
- Migrated website fully functional
- DNS configuration
- SSL certificate
- 301 redirects
- Post-migration testing checklist
- Credentials & handover document
Not included:
- Redesign or new content
- Email migration
- Performance optimisation beyond parity
Real-Time Process Automation
Example: When a sale happens on Shopify, customer data is instantly sent to your CRM and the shipping team is notified in Slack.
Included:
- Process mapping (current vs automated)
- Up to 3-5 automated workflows
- Error handling & notifications
- Troubleshooting guide
- Platform credentials
Not included:
- Platform licence fees (Zapier/Make)
- Custom app development
- AI/ML models
- More than 5 workflows
Strategy & Architecture Workshop
Example: An intensive session where we map out your systems and deliver a strategic roadmap for your digital transformation.
Included:
- Pre-workshop questionnaire
- Facilitated workshop (6 hours for 1-day)
- Technology audit summary
- Prioritised opportunities list
- Roadmap document
- PDF report delivered within 5 business days
Not included:
- Implementation
- Detailed technical specifications
- Vendor selection
1-Day Scoping Session
A focused half-day workshop.
2-Day Deep Dive + Roadmap
The full package with a strategy document.
Static Web Page Development
Example: We build a high-performance, single-page website like this one for your business, complete with a professional design.
Included:
- Up to 5-7 responsive pages
- Contact form
- Basic SEO (meta tags, sitemap, robots.txt)
- Google Analytics
- Source code on GitHub
- Deployment configured
Not included:
- Logo/branding
- Copywriting or photography
- CMS or e-commerce
- Hosting fees
Unified Data Dashboard
Example: We pull data from Google Analytics, your CRM, and sales database into a single Power BI dashboard for a complete overview of business performance.
Included:
- Dashboard connecting 3-5 data sources
- 5-8 visualisations
- Real-time or scheduled refresh
- Basic authentication
- Architecture document & user guide
- Source code
Not included:
- Data warehouse/ETL
- Data cleaning
- AI-powered insights
- Mobile app or ongoing hosting
Small Business Cloud Migration
Success Case: A Perth retailer's local server was slow. We migrated their sales and inventory system to AWS, achieving 99.9% uptime and faster performance.
Included:
- Discovery & assessment report
- Migration plan with timeline
- Cloud architecture design
- Up to 2-3 services migrated (lift-and-shift)
- DNS/SSL setup
- Backup & disaster recovery
- Security baseline
- Runbook & credentials handover
Not included:
- Cloud subscription costs
- More than 3 applications
- Application re-architecture
- Email migration or compliance auditing
Web Page Modernization
Example: Your website looks dated and is slow. We perform a complete frontend redesign with a modern look, faster load times, and a better mobile experience.
Included:
- Site audit report
- Responsive redesign (up to 10-15 pages)
- Core Web Vitals optimisation
- WCAG 2.1 AA accessibility
- Redirect map
- Source code & deployment
Not included:
- New brand identity
- Content rewriting
- E-commerce
- New third-party integrations
AI Customer Support Agent
Example: We integrate an AI chatbot on your website, trained with your own business documents. It can answer 80% of common customer questions 24/7, freeing up your team.
Included:
- AI chatbot deployed on website (1 channel)
- Knowledge base ingestion (up to 50 docs)
- Conversation flow design
- Human escalation
- Admin panel & analytics dashboard
- 1 system integration
- Brand tone configuration
- Source code
Not included:
- LLM API costs (client pays)
- Voice channel or multi-language
- Custom model fine-tuning
- More than 1 backend integration
- Content creation
Custom API Development
Example: We build a secure, well-documented API for your proprietary software so you can offer it to partners or build new applications on top of your existing system.
Included:
- REST or GraphQL API (up to 15-20 endpoints)
- OpenAPI/Swagger docs
- Authentication (API keys or OAuth)
- Database schema
- Automated test suite
- CI/CD pipeline
- Postman collection & architecture diagram
- Source code
Not included:
- Frontend/UI or mobile app
- Infrastructure costs
- Advanced load testing
ML Model Deployment
Example: Your data science team built a great prediction model. We take that model and deploy it on a scalable cloud server with an API, making it a usable tool for your business.
Included:
- Trained ML model using client data
- Performance report (accuracy, precision, recall, F1)
- API endpoint for inference
- Data preprocessing pipeline
- Drift monitoring
- Model card & documentation
- Retraining guide
- Cloud deployment & source code
Not included:
- Data collection/labelling
- Advanced data cleaning
- Ongoing cloud compute costs
- Model retraining (separate engagement)
- Compliance certifications
Blockchain System Integration
Example: We connect your inventory system to a blockchain to provide immutable, verifiable tracking of high-value goods from origin to destination.
Included:
- 1-3 smart contracts developed, tested & deployed
- Internal audit report
- 1 backend system integration
- Transaction monitoring dashboard
- Technical documentation & test suite
- Testnet + mainnet deployment
- Source code
Not included:
- Third-party security audit
- Legal/regulatory consulting
- Gas fees
- Frontend/DApp UI
- Node hosting or more than 3 contracts
MVP Backend Development
Example: We build the essential backend for your new app idea, including secure user authentication, database setup, and a core API, getting you ready for investor demos.
Included:
- Backend API (15-25 endpoints)
- Database design
- Authentication/authorisation
- Admin API & Swagger docs
- Automated tests & CI/CD pipeline
- Staging + production environments
- Infrastructure-as-code
- Architecture diagram & source code
Not included:
- Frontend/mobile app or UI/UX design
- Payment integration (add-on)
- More than 25 endpoints
- Ongoing hosting
Admin Workflow Automation
Success Case: A Perth accounting firm spent hours on manual data entry between spreadsheets and their practice management software. We automated their onboarding, invoicing, and reporting workflows, saving 15+ hours per week.
Included:
- Audit of up to 5 admin processes
- 3-5 automated workflows
- Integration with existing tools
- Approval/notification system
- User guide with screenshots
- Admin credentials
Not included:
- Software licence fees
- Custom app development
- Staff training
- More than 5 workflows
API & Automation Platform Integration
Success Case: A logistics company had five disconnected tools for fleet tracking, warehouse management, and customer service. We built a central API layer connecting all platforms into one seamless automated pipeline, eliminating double-handling and manual syncs.
Included:
- Central API gateway connecting 3-5 systems
- Automated data sync workflows
- API documentation
- Error handling/retry/alerting
- Monitoring dashboard
- Authentication & security layer
- Runbook & architecture diagram
- Source code
Not included:
- Third-party API/SaaS costs
- More than 5 integrations
- Frontend or infrastructure costs
AI-Driven Dashboards & Reporting
Success Case: A retail chain with 12 stores needed real-time insights across locations. We built an AI-powered dashboard that consolidates sales, inventory, and foot traffic data, with natural language queries for instant ad-hoc reporting.
Included:
- Dashboard with AI insights (anomaly detection, forecasting)
- 3-5 data source integrations
- Natural language query interface
- Automated insight summaries
- 5-10 visualisations
- PDF/CSV export & authentication
- Source code
Not included:
- Custom ML model training
- Data warehouse/ETL
- LLM API costs
- Mobile app or streaming analytics
Internal AI Chatbots
Success Case: A construction company's staff spent hours searching policy documents and safety manuals. We deployed an internal AI chatbot trained on their knowledge base, giving employees instant answers and reducing HR enquiries by 60%.
Included:
- Internal chatbot (Slack, Teams, or web)
- Knowledge base ingestion (up to 50 internal docs)
- Role-based access
- Conversation logging & analytics
- Admin panel
- 1-2 internal system integrations
- User & admin guides
Not included:
- LLM API costs
- Public-facing deployment
- Document creation
- More than 2 integrations or voice
- Fine-tuning
Voice AI Solutions
Success Case: A medical clinic was losing after-hours appointment requests. We built a Voice AI receptionist that handles calls 24/7, books appointments directly into their system, and triages urgent enquiries to on-call staff.
Included:
- Voice AI agent deployed (1 channel)
- Up to 10-15 intent flows
- STT/TTS integration
- 1 backend system integration
- Human escalation
- Call analytics dashboard
- Testing report & admin panel for script updates
Not included:
- Telephony costs (Twilio — client pays)
- LLM API costs
- Multi-language or more than 15 flows
- Outbound campaigns
- More than 1 backend integration
Need a Custom Solution?
The packages above are a starting point. Most of our work is dedicated to building complex, tailor-made solutions. If your needs go beyond these packages, let's talk.
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Frequently Asked Questions
We work with SMEs across Perth and Australia, particularly in mining services, property, professional services, healthcare, and retail. Our solutions scale from solo operators to teams of 200+.
Most starter packages are delivered within 2-4 weeks. More complex integrations involving multiple systems or custom AI agent development typically take 4-8 weeks. We provide a detailed timeline during the scoping phase.
No. We integrate with the tools you already use — Xero, HubSpot, Salesforce, WhatsApp, Zapier, n8n, Google Workspace, Microsoft 365, and hundreds of other platforms. Our job is to make your existing systems work together, not to replace them.
Our packages start at $1,500 AUD for a strategy workshop and range to $25,000 for advanced AI and ML deployments. Most small businesses start with a SaaS integration ($2,100) or workflow automation ($4,200) and expand from there based on results. Read more about why AI integration matters for Perth businesses.
Yes. All packages include 30 days of post-launch support. We also offer monthly retainer plans for ongoing monitoring, optimisation, and new feature development. Most of our clients stay with us long-term as their integration needs evolve.
Absolutely. We deploy all solutions on AWS infrastructure in the Asia-Pacific region with encryption at rest and in transit. Our AI integrations are designed with data privacy as a priority — your data is never used to train third-party models, and all processing stays within your controlled environment.